Please read our Terms and Conditions carefully. Thank you.

For Joint Video and Photo, see bottom.

POSTAGE POLICY.

Please Note: Customers can collect there USB when ready, or you can have your package posted by Recorded Delivery. Postage charge for packages is £10.00. Packages are posted at the customers own risk. We will not replace any lost items.

PRE-CONTRACT INFORMATION AND REFUND POLICY.

Please Note: As a consumer, you have the right to cancel your booking within 7 Days of booking with us in person and paying by cash. If you book online, you have the right to withdraw within 14 days of booking. The first day is counted on the day you book. A refund will be issued within 28 days of cancellation for any extra amount paid above your Booking Fee amount, your Booking Fee is non-refundable immediately after booking. If you book short notice and within 6 weeks of your wedding, your payment is required in full and is non-refundable immediately after booking. Once you enter into your contract in our Terms and Conditions below, you are liable to all the information included.

NOTICE. CITY CENTRE WEDDINGS.

CD Media Productions do not perform City Centre events, weddings or otherwise, in Belfast or L/Derry. Either at City Halls, Hotels or any other venue. This is due to parking restrictions in these areas and difficulty accessing our equipment. We are sorry for any inconvenience caused.

VOUCHERS.

Vouchers can be ordered from us on request for presents or otherwise. We may also issue you with a voucher through promotions or by a goodwill gesture from us. Any voucher issued to you, cannot be used as a Booking Fee against a new booking and can only be used as part payment off the full price of a package, or as discount off your final balance due. Vouchers cannot be redeemed as cash or otherwise and become void if you later cancel with us.

Terms and Conditions, Agreement of Services and Inventory.

Booking.

a. Provisional Booking. We do not offer a provisional booking service, your date is only secured via payment of you Booking Fee.
b. Secured Booking. To secure your booking you must agree to these terms, when you book, you agree to the terms and to any future changes that will be made. You must pay a 25% Booking Fee or whichever amount has been given to you by our team. By booking with us, you agree to all of our terms in full and any changes that may be made to them.
c. Booking Form. You should supply us with as much information as possible on when booking, including each section as appropriate. The form remains the property of CD Media Productions. You will be given a copy of the form. All information must be correct, any fraudulent information is a criminal offence. If any of your details change, you must inform us. We cannot be held responsible if we cannot contact you.

2.   Payment, Missed Payments, Cancellation & Refunds.

a. Booking Fee. Your Booking Fee must be paid on the day you book. The fee is non-refundable immediately after booking, this also withholds your date from other customers and secures your booking. You have the right to cancel your booking within seven days of booking, this includes the day you booked. Your Booking Fee will not be refunded.
b. Final Balance. Your final balance is required 28 days before your event or on the due date we give you. The final balance must be paid in full on or before this day. If you have not paid your final payment in time, your event will be cancelled without notice and any monies you have paid will not be refunded. The final balance can be paid off in stages or in full before your due date. The final balance is non-refundable after the due date we have given you. If you do not pay on time, your account will be sent for collection.
c. Cancellation. If you cancel your event for whatever reason, or if we cancel it for no-payment or due to any criminal nature or non-upholding of these terms, your Booking Fee is non-refundable. Your full balance is non-refundable with 28 days or less before your event. Your full balance is payable if you are in breach of contract.
d. Cancellation Charges. When you book your event, you understand that we turn down other work at potential loss to our company. Depending on how much notice you give us, we will charge you as follows: six months or more notice: Booking Fee Retained by us, six months or less notice: The full balance is required.
e. Changing Your Date. If you need to change your date, you must cancel your original booking with us. You are entitled to re-book a new date for your event with us providing you do so within six months of cancellation, this is subject to availability. There is a re-booking fee of £50 which is payable on booking your new date. Your original booking fee will be deducted from the price of whichever package you choose, you will be subject to our current prices at the time of re-booking. If you choose a more expensive package than your original booking, the balance of the Booking Fee will also be due. If you choose a less expensive package, your original Booking Fee will only be valued at the current Booking Fee price for the lesser package. If you change your date and then later cancel, full payment of your original balance will be due within 7 days.

3.   Your chosen Package.

a. Availability. The package you require is subject to availability and is only guaranteed when you book.
b. Changing the Package. If you decide you would like to change your package, you are not permitted to downgrade to a lesser package. You are only permitted to upgrade your package. Upgrading your package is subject to availability.

4.   Your Credits Form.

a. Filling Out the Form. Your credits form must be filled out clearly online, we cannot be held responsible for any spelling mistakes or otherwise if you entered anything incorrectly.

5.   Copyright Music Recording Licence.

a. The Licence. The MCPS Music licence that you will receive entitles CD Media Productions to film your event without hindrance. It legally covers us to record hymns or any music played at your wedding ceremony, by your band, DJ or otherwise.
b. On receipt. On receiving your licence, you should show this to however is conducting your wedding. Your reception provider, band and DJ may also wish to view this document, although this is not compulsory. Failure to show your licence to your minister, priest or registrar may result in disruption of your event being filmed. We will not be held responsible for your failure to comply. You will receive the licence 10 days before your event.
c. Licence Holders. CD Media Productions will retain two copies of the licence, one digital and one to be used at your event and later filed. You should retain your copy for future reference. MCPS will also retain a copy.

6.   Final Arrangements.

a. Contacting You. You must be available to be contacted before your event to finalize any plans or change any important information regarding your event. We cannot be held responsible for any information you have not given us.
b. Organisation. We will organise specific times for major events to be included on contacting you. You will be obliged to allow for intervals in filming.

7.   Filming Arrangements on the Day. (Packages Vary on events to be filmed)

a. Morning Bridal/Groom Shoots. We will give you a time for these shoots. It is important that you be dressed for these events. The shoots must go ahead at the time we give you, if you are not dressed we cannot be held responsible for anything you are not happy with. The events will have a time frame of 15 minutes each, if you are not available for either of the shoots, the shoot will be cancelled. We will move on to the next shoot and no refund will be made for anything that you have not complied with. These shoots will be shot with one camera, regardless of whether or not you have a one camera or two camera package.
b. Pre-Ceremony. We will shoot from one hour and a quarter before your ceremony begins. We cannot rearrange this time frame to suit, this time frame is used to shoot your opening sequence and to set up for arrivals and the ceremony.
c. Arrivals. Only small segments of your guests arriving will be filmed. The bridal party arrivals will be filmed.
d. The Ceremony. Your ceremony vows will be filmed in full. We can only film from the vantage points that your priest, minister or registrar etc permit us to film from. We cannot be held responsible for any inconsideration of filming positions that we would not choose to shoot from under our direction. It is our advice that you do not choose to have your ceremony in a low light setting. We cannot be responsible for this action. Your musicians etc should be placed well away from altars and pulpits etc. You should ensure that no decorations are blocking the view of your videographer.
e. Post Ceremony. We will follow you wherever you go, to your photo shoot and to your reception. The photo shoot will be filmed along side your photographer, we cannot be held responsible for any incompliant photographer.
f. Reception and Speeches. We will film your arrival at your reception point and small segments of your meal. You need to inform us on meal times etc. It is entirely up to you on when you have your speeches, before or after the meal. We require that you give us plenty of notice of when you are choosing and how many speeches there will be. Your speeches will be filmed in full. It is our advice that you give out any flowers or gifts with your speeches. It is our advice to have your speeches before the meal. This will keep everything running smoothly. Your official cake cut will be filmed before filming is suspended in the evening or a dummy cake shot can be performed. You should ensure that no decorations are blocking the view of your videographer for speeches or otherwise. If you are having any speeches, cake cut or any event that traditionally occurs in the evening at a wedding, you must inform us. 
g. Supplying a meal for our staff. It is not compulsory for you to supply a meal for our staff, if you do it is much appreciated. Supplying a meal will cut down the evening suspension in part 7h.
h. Evening Filming Suspension. Filming will be suspended in the evening to allow our staff rest, to eat and to complete paper work. The suspension depends on whether or not you desire to supply a meal to our staff. If you are not supplying a meal we will suspend filming for 1.5 hours, if you are supplying a meal we will suspend filming for one hour. We will choose the time of the suspension.
i. The first Dance and Party. It is our advise that you allow time to cater for our evening break. Your first dance should take place when we return, you should arrange this with your band or DJ. We cannot be held responsible for non-compliance of this rule. Your party can only be filmed if people are dancing. We will film your band if you are having one in the case of the dance floor being empty.
j. Other special events not included in our packages. You can arrange any other events to be filmed, like comedy etc. It is up to you to inform us. We cannot be held responsible for anything we have not been informed on.
k. Missing Important Events. You need to keep our staff up to date on important events. We can not be held responsible for the loss of anything on our packages that we have not been advised on.

8. Filming, Alterations, Finishing & Copyright.  

a. Direction. CD Media Productions will only consult the party on events to be filmed, under no circumstances can you alter anything that has been filmed without the consent of CD Media Productions. We will direct filming of the event and for no reason can we be held to account for anything the signing party is not happy with. Our style and direction of filming is final.
b. Copyright and Duplicating. We retain all rights to any production that we capture, finalize, edit and produce. All CD Media Productions are fully licensed for copyright purposes, this includes disco music, hymns and music dubbed over the final product. All duplicate copies must be requested from CD Media Productions.
c. Alterations. You can order a proof. A proof allows you to request alterations to footage included in your package, before receiving your final production on USB. This does not effect how we film the event and you cannot alter or add anything you do not see. If you have not requested a proof on booking and would like to alter anything after receiving your final production, a re-edit will be required (Charges Apply). You must consult us in person for all alterations within the time frame we give you. If you do not, we reserve the right to destroy your production file. All alterations may or will not be possible that you request, a Proof does not permit you to add anything to your package.
d. Finished Product. We will design and finish the final product, this includes everything from the layout of the edit, special effects, titles, sequences, music and cover designing etc. Excessive Alterations will be immediately denied. We reserve the right to deny any alterations.
e. General Mistakes. Mistakes do happen on rare occasions, even in blockbusters. If there is any minor videography, editing or spelling mistakes in title sequences or on packaging, a re-edit will not be made by us, unless you have ordered a proof.
f. Technical Problems. If a technical error occurs during filming of your event: For example, if your ceremony is not recorded a partial refund will be issued to you. If other parts of your day are missed, a partial refund to the value of that section of video will be refunded. If there is a serious problem with our equipment we will, if necessary use video equipment belonging to your guests and a partial refund will be awarded to you.
g. Winter Filming. Adverse weather does have an effect on digital equipment, you should allow our time for our equipment to acclimatise from a cold climate to a warm climate etc. You will be advised to wait for instructions to proceed.

9. General.

a. We cannot be held responsible for any injury that has been caused by misconduct of the party or their quests, either with our equipment or staff.
b. You  understand that by hiring CD Media Productions for the event, we cannot be held responsible for any acts of nature.
c. By booking with us, you confirm that you have read these terms and conditions and that you agree with them in full. By booking you agree to any new terms added to this contract.

UPDATED 24/11/2021

OTHER POLICY. 

CD Media Productions can provide insurance documents like Public Liability, Risk Assesments etc to either your church, chapel, hotel or otherwise. We can not provide you with private documents. You may request an appointment to view documents or you can ask for these to be emailed to your venues etc. You are not entitled to withhold any personal documents. Documents need to be valid for your wedding, so we will only be able to send them within a certain time frame. Our documents renew every March.

Abuse of our Staff and Disagreements.

If you enter into a disagreement with a member of our staff on any issue that goes against your agreement of services, ie your package contents or what has been agreed with you for our provision to you, any dispute over our fees, prices or charges, our terms and conditions, any agreed time frame to finish your day, any times that we have given you to begin or anything else that has been given to you as an instruction or included or excluded in any of our packages, extras or any other services you book or do not book, we hold the right to cancel your production with immediate effect.

If you enter into any of the above or you speak in an argumentative manner to a member of our staff either in person of by any other means, we reserve the right to cancel your production with immediate effect. If you or any member of your family, friends or guests attending your wedding on the day or at any other time enter into any of the above, we reserve the right to terminate filming immediately. If you or anyone else is severely abusive or threatening to any of our staff, you understand that you will be reported to the authorities in a criminal manner and that you understand that we reserve the right to withhold any footage captured for you indefinitely.

By booking with us you are subject to all of our terms and conditions, policies and practices. If you later disagree with any of the above, you will be held in breach of your agreement and we hold the right to take any action deemed necessary, including cancellation of your production and date, termination of filming and withholding of your finished product indefinitely.

Hourly Rate after your Package Ends. £100.00

This is charged if your first dance is after 9.30pm on the Feature Film and after 10.30pm on the Blockbuster, it is also charged after 7pm on the Motion Picture. This is due within 7 days of your wedding.

Missed payment Fees. £5.00 per day.

This is charged after any payment you owe us is unpaid on the date we requested it.

Re-Booking Fee. £50.00

This is charged if you cancel a date and rebook the same date or another date.

Joint Package Terms and Conditions.

Cut off times for Packages are outlined on our regular Wedding Video Packages page. Packages are subject to availability on each service required. CD Media Productions do not provide photography and are not liable to anything the customer is not happy with on the photography provided by Snappitt. The customer is liable to the Terms and Conditions of Snappitt Photography on anything to do with the Photography provided. The customer is subject to the Terms and Conditions of CD Media Productions on anything regarding their Videography provided and are subject to any changes made to these Terms, CD Media's Terms or Snappitts Terms.